Paloma Andrade

Paloma Andrade has a diverse work experience spanning different industries and roles. Paloma is currently employed at Agorapulse since 2022 as a Customer Success Manager. Prior to that, they worked at Brevo from 2019 to 2022, where they held multiple roles including Customer Success and Inbound Sales Representative. Paloma'sresponsibilities included providing technical and marketing support, sales strategy, customer training, and maintaining client relationships. Additionally, they worked as an Account Manager and Business Developer at PlayPlay in 2018, where they worked with the Customer Success and Sales teams to manage customer portfolios, conduct product demonstrations, and participate in negotiations. Paloma also gained experience in sales as a Salesperson at CAVENDISH in 2017. Earlier in their career, they worked as a Foreign Trade Analyst at All Nations Comércio Exterior SA from 2014 to 2016, and as a Project Coordination Manager at the Group of Analysis and Prevention on International Conflicts from 2013 to 2014.

Paloma Andrade pursued their education at various institutions to enhance their knowledge and skills in the field of international business negotiation and relations. Paloma obtained their Master of Science (MSc) degree in International Business Negotiation from IÉSEG School of Management, where they studied from 2017 to 2018. Prior to that, Paloma completed their Bachelor's degree in International Relations with a specialization in International Negotiation from Universidade Candido Mendes, where they studied from 2010 to 2014.

In addition to their academic qualifications, Paloma also attained several certifications to further enhance their professional skills. Paloma completed the Agorapulse Certification Course offered by Agorapulse in November 2022. Paloma also obtained certifications in Crisis Communication from Laura Bergells and Managing Brand Reputation from LinkedIn, both in December 2021. These certifications demonstrate their commitment to continuous learning and professional development.