Paolo Hollando is a Manager and Senior Quality Advisor at Agricorp. Responsibilities include auditing underwriting files, consulting with stakeholders, reviewing and analyzing escalations, investigating complex claim files, preparing audit reports, working on litigation matters, assessing policies, developing quality assurance procedures, and generating trending reports. Previously worked as a Claims Adjudicator at Agricorp, responsible for processing claims within a prescribed limit. Prior experience includes working as a Customer Experience Representative at Indigo and an Associate Claims Adjuster at Xchanging. Graduated from Northumbria University with a degree in LL.B (HONS) in Public Law.
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