Aileen Serge

Aileen Serge is a seasoned professional with extensive experience in technical support and IT management. Currently serving as Senior Manager of Technical Support and Site Services at AHEAD since August 2021, Aileen previously held various roles at BDO Digital Services from March 2013 to August 2021, including IT Service Desk Manager and Team Lead. Earlier experience includes serving as System Administrator at Dexter Magnetic Technologies, where Aileen supported an international user base and managed a complex network infrastructure. Aileen's career also includes technical support roles at Barbeau Enterprises, Inc., and self-employment as a Technical Support Specialist. Aileen holds a Master's degree in Business Administration with a focus on E-Commerce from Keller Graduate School of Management, along with certifications in VOIP/Telecommunications and a Bachelor's in Technical Management from DeVry University.