Ihab Soliman

Ihab Soliman has over two decades of experience in IT support and service delivery, currently serving as an Engineer in Service Delivery at AHEAD since October 2020. Prior roles include Macintosh Desktop Administrator at RoundTower Technologies, Desktop Systems Analyst Lead at UF Health, and various IT support positions at the University of Florida, UNC Charlotte, and Octapharma Plasma, Inc. Throughout this career, Ihab Soliman has specialized in providing technical support, managing service requests, mentoring junior technicians, and creating knowledge base articles, demonstrating a strong commitment to customer service and technical excellence. Ihab Soliman holds a Bachelor of Science in Management Information Systems from the University of North Carolina at Charlotte.