John Benages is an experienced IT professional with a background in desktop support, system administration, and technical writing. Currently serving as a Desktop Support Engineer at AHEAD since November 2020, John has previously held positions as a System Administrator at MasterBrand Cabinets, Inc., a Team Lead at Ann & Robert H. Lurie Children's Hospital of Chicago, and a Service Engineer and Technical Writer at Caterpillar Inc. Additional roles include IT Support Specialist at Advocate BroMenn Medical Center and Team Lead at UnityPoint Health. John began a career in technology as a Cisco Deployment Specialist and IT Support at State Farm ® and as a Desktop Support Engineer at Harris & Harris. John holds a Bachelor of Science degree in Computer Networking Systems from ITT Technical Institute, earned between 2009 and 2012.
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