Andrew Jittkarunrat

Andrew Jittkarunrat has a solid work experience in the field of technical support and management. Andrew started their career at MoveHQ in 2015, where they served as the Manager of Support. In this role, they were responsible for creating training documents, conducting interviews, managing scheduling, and training new users on a web-based application.

In 2018, Andrew joined NDDigital - Software Development as a Support/Marketing/Pre Sales professional. Andrew provided technical support, training, and product demonstrations in both English and Portuguese. Andrew also wrote and validated scripts and product documentation. Additionally, they prospect leads and engaged with potential vendors and opportunities, offering business plans and recommending solutions.

Andrew's most recent role is as a Technical Support Engineer at AhelioTech LTD, starting in November 2021. Here, they are responsible for setting up, configuring, and maintaining server backups using Veeam and Cloudberry. Andrew also establishes and maintains firewalls using pfSense and Sonicwall, specifically pertaining to WAN/LAN interfaces.

Overall, Andrew Jittkarunrat has demonstrated their expertise in technical support, management, and customer service throughout their work experience.

From 2010 to 2014, Andrew Jittkarunrat attended Ohio University and earned an Associate's degree in Computer Science.