AHF
Hollie Richard is a seasoned customer service professional with extensive experience in various roles across multiple companies. Currently serving as Customer Service Team Lead at AHF since June 2021, Hollie excels in resolving escalated customer complaints and maintaining strong telephone etiquette. Prior experience includes a role as Customer Service Representative and Store Administrator at Nordstrom, where responsibilities encompassed customer support, sales analysis, and event coordination. Hollie's earlier positions include Administrative Assistant at SCHOTT Pharmaceutical Packaging, Assistant Manager at Avanni, Keyholder at Soma Intimates, and Clerical Support at Braverman Financial Associates. Hollie holds an Associate of Applied Science degree in Business Administration from Thaddeus Stevens College of Technology.
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AHF
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We create beauty that lasts for generations. With the family of leading brands proudly serving the residential and commercial markets for over a century, AHF Products is steeped in flooring craftsmanship, award-winning flooring design, innovation, product development, manufacturing and service. We improve the quality of people’s lives through great products and a deep commitment to outstanding customer service. Our legendary flooring brands include Bruce, Armstrong Flooring, Hartco, Homerwood, Capella, Robbins, Parterre, Raintree, Hearthwood, Autograph and Tmbr. Headquartered in Lancaster, Pennsylvania with manufacturing operations across the United States, AHF Products employs over 2,600 dedicated team members.