Ahold Delhaize
Vicki Burchfield is an experienced Service Delivery Specialist at Ahold Delhaize since February 2021, specializing in project planning and managing escalated service requests through tools such as Service Now and Microsoft Teams. Prior to this role, Vicki worked at Dollar Tree Corporation as a Service Delivery Specialist and Service Delivery Manager for GSO Tech Collaboration, focusing on the Accruent Store Lifecycle Management software. Vicki also holds extensive experience from Barclays as an Identity and Access Management Analyst, responsible for user access administration, and from Bank of America as an Information Security Analyst II, managing user access requests and problem tickets. Educational background includes studies at Wilmington University and Millersville University of Pennsylvania.
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Ahold Delhaize
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Ahold Delhaize is one of the world’s largest food retail groups, a leader in supermarkets and e-commerce, and a company at the forefront of sustainable retailing. Their family of great local brands serves more than 50 million shoppers each week with 370,000 associates. Each brand shares a passion for delivering great food, value and innovations, and for creating inclusive workplaces that provide rewarding professional opportunities. Their brands have also established meaningful, lasting commitments to strengthen local communities, source responsibly and help customers make healthy choices.