Charles Z. is a skilled Product Manager at The Air-Conditioning, Heating, and Refrigeration Institute (AHRI) since February 2020, where responsibilities include developing features in collaboration with key stakeholders and managing project scope and client priorities. Previously, Charles served as a Technical Analyst, performing SQL queries for the Statistics team and providing technical guidance for cross-departmental SQL and Power BI projects. Earlier experience includes working as a Digital Imaging Technician at the Smithsonian Institution Archives. Charles Z. holds a Master of Science in Data Science from Drexel University and a Master of Arts in Museum Studies from The George Washington University, along with a Bachelor of Arts Summa Cum Laude in History and French, with a minor in Economics from Gettysburg College.

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