Sakinah Nor Kamal

Sakinah Nor Kamal is an accomplished professional with extensive experience in AI and language-related roles. Currently serving as an LLM Prompt Engineer specializing in Product Architecture at AI Rudder since March 2025, Sakinah optimizes AI model performance across various domains, including Natural Language Understanding and Automatic Speech Recognition. Prior experience includes a role as a Senior Associate at Shopee, leading initiatives to enhance AI chatbot performance, and a Senior Chargeback Specialist at Agoda, providing expertise in IT fraud prevention. Sakinah has also held positions involving localization and data quality checks at Amazon Web Services and has contributed to research on speech processing at the University of Toronto. Sakinah holds an Honours Bachelor of Science from the University of Toronto, along with an International Baccalaureate and Malaysian Certificate of Education.