Steven Reich

User Operations Manager at AI21 Labs

Steven Reich is a seasoned professional with diverse experience in user operations, education, and youth management. Currently serving as User Operations Manager at AI21 Labs, Steven has successfully built and structured a customer support team, fostering professional growth and value creation. Previous roles include Sales Development Representative at Cybint Solutions and Bilingual Service Coordinator at Elwyn, where administrative and educational responsibilities were managed for preschool-aged children. As a classroom teacher in various capacities, including 2nd and 3rd grade positions in the School District of Philadelphia, Steven implemented core-aligned lessons and provided essential life skills guidance. Additionally, Steven has held leadership roles in camp management and fraternity administration. Steven's educational background includes a Bachelor of Science in Early Childhood Education and ongoing training in sales development.

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