David Hapgood is a Transformation Director and Chief of Staff with extensive experience in banking and insurance, currently leading roles at AIA and DBS Bank. They focus on turning strategic agendas into measurable value through portfolio governance, PMO leadership, and performance management. David has managed over EUR 400 million in transformation portfolios and implemented significant operational excellence programs, demonstrating a commitment to enhancing digital performance and stakeholder engagement. Their educational background includes ongoing studies at the University of the West of England. David also serves as a Digital Performance Analytics Consultant at Earn Alliance and Transformation Director at Bureau Veritas Consumer Products Services.
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