Joan Tay is an experienced HR professional currently serving as the HR Director of Digital, Analytics, Governance at AIA since August 2023. Joan has been with NTUC Health Co-operative Limited in a Business Transformation role in Human Resources since October 2018. Prior to this, Joan held several key positions at DBS Bank, including Executive Director of Technology and Senior Vice-President, from June 2006 to September 2018, and started the career as an HR Officer at Standard Chartered Bank from June 1999 to June 2006. Joan holds a Bachelor's degree in Counselling from Singapore University of Social Sciences, earned from July 2015 to August 2023, and attended The University of Queensland from 1996 to 1998.