Lucio Caporali possesses extensive experience in executive leadership and coaching. Currently serving as an Associate, Head of the Ethics Committee, and Treasurer on the Board of AICP since January 2013, Lucio also founded and presides over Interaction Group, which encompasses CIsoft Customer Interaction and Global Business Services. Lucio's entrepreneurial journey began with the establishment of CISOFT CUSTOMER INTERACTION S.R.L. in 1995, focused on enhancing sales performance through effective customer relations. Academic contributions include serving as an Adjunct Professor at John Cabot University, and as a Lecturer at MIP Politecnico di Milano. Prior roles include President of Procter & Gamble Alumni Italia and Chief Information Officer at Bulgari. Lucio earned a degree in Electronic Engineering cum laude from Sapienza Università di Roma and a Master in Business and Executive Coaching from SCOA.

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