AIDA Cruises
Steffi Heinicke is an accomplished professional with extensive experience in the cruise and hospitality industries. Currently serving as Senior Vice President of Guest Experience & OBR at AIDA Cruises since June 2016, Heinicke previously held the position of Vice President Guest Service within the same company from 2006 to May 2015. Prior experience also includes serving as Vice President of Corporate HR Asia at Costa Crociere S.p.A. from April 2015 to May 2016, alongside various HR development roles at AIDA Cruises, and an International Management Trainee position at Enterprise Rent-A-Car. Educational qualifications include a Master of Business Administration in Strategic Management from the University of Applied Sciences Stralsund and Pace University, as well as a Diplombetriebswirtin in Tourism & Marketing.
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AIDA Cruises
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With the commissioning of the first ship in 1996, we have given the modern cruise industry a distinctive face. AIDA Cruises has been part of the Carnival group since 2004. Costa Crociere, the continental European Carnival subsidiary headquartered in Genova, is responsible for AIDA Cruises.