Irina Ratescu

Software Support Engineer at Aidence

Irina Ratescu has a diverse background in technical support and team leadership roles. With experience in troubleshooting Office 365 and SharePoint Online, Irina has effectively communicated with customers to find solutions. In their role as a My Pricing Advisor (MPA) Specialist at Accenture, Irina provided sales assistance and ensured pricing alignment with objectives. As an Acting Team Lead, Irina coordinated team activities and evaluated performance. Irina has also served as a Transaction Processing Analyst, a Transaction Processing Associate, and provided technical support for a telecommunications company. Irina holds a degree in Foreign languages and has attended photography school.

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Timeline

  • Software Support Engineer

    May, 2022 - present