Brandy Mott

Brandy Mott is an accomplished ServiceNow Senior Architect and ITSM & Agile Development Product Owner at AIG since June 2019, with notable experience at Toyota North America as a ServiceNow Admin & Architect and at Citi in various roles including ServiceNow Architect and Command Center Operational Support Manager VP. Mott has extensive expertise in managing large-scale ServiceNow instances, integrating custom applications, and enhancing business-to-technology applications. In previous positions, Mott oversaw incident and problem management teams, led infrastructure operations, and implemented automation projects to improve operational efficiencies. Education was completed at Ashford University.