Mark Stewardson

Mark Stewardson is a seasoned claims management professional with extensive experience in the insurance industry. Currently serving as Claims Business Performance Manager at AIG since May 2021, Mark previously held significant leadership roles including Claims Director at RSA Canada and Ontario Casualty Claims Manager at Wawanesa Insurance. Mark has successfully managed teams, overseeing both direct and indirect reports while driving key transformations in claims operations. Notably, Mark led an end-to-end claims transformation at RSA, collaborating with McKinsey & Company to enhance processes across Canada. Other roles include claims management positions at CGU Insurance, GAN Canada, and Economical Insurance, where Mark developed a strong foundation in national claims oversight and team leadership.