The Progressive Corporation is one of the largest providers of car insurance in the United States.

Insurance

Progressive

Progressive's headquarters in Mayfield, OH, United States

Tricia Griffith

Steve Broz

Karen Bailo

Carl Joyce

Nick Visco

Tendayi Kapfidze

Maureen Spooner

Jonathan Bauer

John Murphy

John M.

Neil Lenane

David Stringer

Eric Gressman

Mari Pumarejo

Leon Kambani

Theodore Bell

Pawan Divakarla

Tim Kowalski

Andrew Quigg

Lori Niederst

Kathryn A. Teng MD

Stuart B. Burgdoerfer

Philip Bleser

Barbara R. Snyder

Pamela J. Craig

Devin C. Johnson

Jeffrey D. Kelly

Roger N. Farah

Kahina Van Dyke

Lawton W. Fitt

Charles A. Davis

This department manages the processing, evaluation, and resolution of various claims.

Claims Department

This department specializes in the analysis, design, and implementation of IT systems to ensure operational efficiency and support business objectives.

IT Systems Engineering

This department is responsible for the assessment, evaluation, and processing of insurance claims across various categories.

Claims Management

This department specializes in the development and maintenance of software applications and systems that support organizational needs.

IT Applications Development

The Claims Management Team at Progressive is responsible for overseeing the processing and adjudication of insurance claims, ensuring that customers receive timely and fair settlements. Comprising various roles, including claims adjusters and directors, the team manages complex claims situations, particularly large losses and commercial cases, while continuously optimizing processes for efficiency and compliance. Their goal is to uphold Progressive’s commitment to exceptional customer service and satisfaction during the claims journey.

Claims Management Team

This department oversees the coordination and execution of managed repair processes, ensuring efficient handling and resolution of repair-related issues.

Managed Repair Services

Progressive

Org chart

Board & advisors

Teams

Claims Department

IT Systems Engineering

Claims Management

IT Applications Development

Claims Management Team

Managed Repair Services

Offices

Progressive

Org chart

Board & advisors

Teams

Claims Department

IT Systems Engineering

Claims Management

IT Applications Development

Claims Management Team

Managed Repair Services

Offices

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