Ratiba Rhioui

Ratiba Rhioui is an accomplished professional with extensive experience in the insurance industry, currently serving as the Head of Personal Insurance Claims at AIG since October 2007. In this role, Ratiba oversees strategic service delivery across EMEA for Personal Accident claims, demonstrating strong leadership skills in managing claims expenses and driving efficiency improvements to align with the company's growth objectives. Previously, Ratiba held positions including UK Accident and Health Claims Manager and acted as a Global Subject Matter Expert during a secondment in Japan and New York, focusing on the implementation of the OneClaim system. Ratiba's career commenced at ACE Group, where responsibilities included managing the Accident & Health claims team. Educational background includes studies at Central Sussex College and Millais School.