Roger Mercier is a seasoned professional with extensive experience in quality assurance, process automation, and software management. As CEO of Lovell & Mercier, Inc. since 2002, Roger led the company to recognition as the "Top Professional Services Partner, North America" by Serena in 2005. In addition to this role, Roger serves as a Senior Consultant at AIG, providing expertise in implementing version and change management systems. Previous positions include Dimensions CM Administrator at the Bureau of Alcohol, Tobacco, Firearms & Explosives, VP of Product Assurance at dataZen, and various directorial roles in quality assurance at companies like Verizon and Qwest Communications. Roger's educational background includes studies at Michigan State University and The University of Alabama, and involvement in industry organizations such as the IDUG and IDMS User Association.