Valerio Cerron, MBA, CLU®, CPCU®, is a Senior Consulting and Insurance Leader specializing in digital transformation and process improvement. Currently serving as the Director of North America Claims Operations at AIG, Valerio previously held various leadership roles, including Sr. Customer Success Manager at CCC Intelligent Solutions and Casualty Claim Team Manager at State Farm Insurance. With a Master of Business Administration from the University of Illinois at Urbana-Champaign and certifications in property and casualty and life underwriting, Valerio is also actively involved with the Directors Board of the CPCU Society Chicago Chapter, promoting education and community service.
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