Alicia Radcliffe is an experienced professional in quality control and accounting, currently serving as a Quality Control Analyst and Accounting Assistant at AIPSO since August 2015. Responsibilities include reconciling monthly bank statements, confirming coverage for losses, transferring funds for underwriting purposes, preparing daily ACH payments, and researching discrepancies. Previous roles include Collector II at RBS Citizens, where negotiation skills were employed to manage delinquent accounts, and Collections Specialist at Cox Communications, with FDCPA certification for debt recovery. Early career experience includes serving as a banking teller at Santander Bank. Alicia is currently pursuing a Master of Business Administration in Organizational Leadership from Southern New Hampshire University and is also working towards obtaining the CPCU designation through The Institutes, complementing a Bachelor's degree in Accounting from Southern New Hampshire University.