Jamal A.

Learning Specialist/Customer Service Experience

Jamal A. is a Master Certified Executive Coach and HR Professional with over 20 years of experience in the Middle East and North America, focusing on people-first strategies across various industries, including aviation, oil and gas, finance, and telecom. Currently a Learning Specialist at Air Canada, Jamal is pursuing an MBA with a concentration in Management and Change at Carleton University. With certifications in Talent Acquisition, Learning & Development, and HR Business Partnering, Jamal specializes in transforming complexity into clarity and fostering inclusive workplace cultures. Fluent in English, Arabic, and German, Jamal combines systems thinking and real-world operational insights to drive impactful change.

Location

Canada

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