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Aviation & Aerospace

Air Canada

Air Canada's headquarters in Montréal, Canada

Michael S. Rousseau

Arielle Meloul-Wechsler

Craig Landry

John Di Bert

François Choquette

Sunil B.

Robert Trudeau

Mark Oxner

Andy Shibata

Jean-François Raudin

Marc Barbeau

Annette Verschuren

Kathleen Taylor

Michael M. Green

Madeleine Paquin

Vagn Sørensen

Rob Fyfe

Gary A. Doer

Jean Marc Huot

Amee Chande

Claudette McGowan

Christie J.B. Clark

The IT and Software Development team at Air Canada is responsible for designing, developing, and maintaining the technology systems that support airline ticket sales, customer service, and operational efficiency. This team ensures robust cybersecurity measures, builds innovative digital platforms, and leverages data analytics to enhance customer experiences and optimize internal processes. They collaborate cross-functionally to deliver scalable solutions, manage major incidents, and drive digital transformation initiatives within the organization.

IT and Software Development

The Digital Marketing and Customer Experience team at Air Canada focuses on enhancing the online presence and customer engagement through strategic digital marketing initiatives and innovative customer experience solutions. By leveraging data analytics and customer feedback, the team aims to optimize the travel experience from booking to arrival, ensuring that customers receive exceptional service and personalized offers throughout their journey. Additionally, they collaborate on digital transformation projects to streamline processes and improve overall satisfaction.

Digital Marketing and Customer Experience

The Leadership Team at Air Canada is responsible for shaping the strategic direction of the airline, ensuring operational excellence, and fostering a positive corporate culture. Comprising key executives across various functions such as operations, product development, human resources, and finance, this team collaborates to enhance customer experience, drive innovation, and maintain regulatory compliance, while promoting safety and efficiency throughout the organization.

Leadership Team

The Cybersecurity and IT Security Operations team at Air Canada is tasked with safeguarding the company’s digital assets and infrastructure against cyber threats. They monitor, analyze, and respond to security incidents, implement risk management strategies, and ensure compliance with regulatory requirements. This team also conducts threat intelligence analysis, vulnerability assessments, and fosters a proactive security posture to protect sensitive customer and operational data.

Cybersecurity and IT Security Operations

The Finance and Strategy team at Air Canada is responsible for driving financial performance and strategic direction across the organization. This team manages financial planning and analysis, oversees revenue management, and ensures accurate financial reporting while optimizing pricing strategies. By leveraging data analytics and commercial insights, they aim to enhance profitability, support decision-making, and drive long-term growth for the airline.

Finance and Strategy

The Procurement and Supply Chain Management team at Air Canada is responsible for sourcing and acquiring the necessary goods and services to support the airline's operations, including inflight catering and travel services. This team works strategically to optimize procurement processes, manage supplier relationships, and ensure cost efficiency, all while aligning with the company's overall goals and commitment to providing exceptional customer experiences. Through collaboration and innovation, they drive transformation in procurement practices to enhance service delivery and operational effectiveness.

Air Canada

Org chart

Board & advisors

Teams

IT and Software Development

Digital Marketing and Customer Experience

Leadership Team

Cybersecurity and IT Security Operations

Finance and Strategy

Procurement and Supply Chain Management

Offices

Air Canada

Org chart

Board & advisors

Teams

IT and Software Development

Digital Marketing and Customer Experience

Leadership Team

Cybersecurity and IT Security Operations

Finance and Strategy

Procurement and Supply Chain Management

Offices

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