AIR Communities
Matthew Lonn is an experienced professional in property management with a focus on resident satisfaction and operations support. Currently serving as the Field Operations Support Manager at AIR Communities since May 2017, Matthew has held multiple roles including Multi-Site Community Manager and Community Manager for properties such as The Crescent at West Hollywood and Rosewood Apartments. Prior experience includes positions at NMS Properties, UDR, and Oakwood Worldwide, where responsibilities ranged from community management and leasing to guest services. With a background in marketing and customer relations, Matthew has consistently achieved revenue growth and maximized occupancy through effective sales strategies and fostering positive resident relationships. Educational credentials include studies at Biola University and Columbia College Chicago.
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AIR Communities
AIR Communities, a real estate investment trust (REIT), is the owner and operator of best-in-class apartment communities across the United States. AIR Communities professionally manages high-quality properties in most major markets, including Boston, Philadelphia, Los Angeles and Miami. Our communities are managed by outstanding team members who provide unbeatable customer service. Exceptional operations start with a professional, well-trained team. Residents at AIR Communities benefit from the resources of a national company and the attention of a local team. Customer satisfaction is the most important part of our mission. We conduct regular surveys to make sure we are meeting the needs of our residents and making their home the best it can be. You can expect us to always be welcoming, consistent, responsive, trusted, and exceptional.