Cyril Mathew Thomas

Cyril Mathew Thomas possesses extensive experience in the aviation sector, currently serving as a Specialist in Customer Experience and Ground Handling at Air India Limited since June 2023, contributing to advancements in Indian aviation. Prior to this role, Cyril worked with Delhi International Airport Ltd from October 2015 to June 2023, where responsibilities included Customer Service Officer in Terminal Operations, Associate Manager in the COO's office, and Apron Controller for Airside Operations. Earlier experience at GMR Group from October 2012 to September 2015 involved roles as Management Trainee and Junior Manager in Business Development and Marketing Communications. Cyril holds a Master of Business Administration (M.B.A.) in Aviation/Airway Management and Operations from Indira Gandhi National Open University and a Bachelor's degree in Mechanical Engineering from Karunya University.