Sheena Malhotra

Sheena Malhotra is an accomplished professional in the aviation industry with extensive experience in performance management and operations. Currently serving as Lead-Performance Monitoring at Air India Limited since June 2022, Sheena has developed a performance management framework for cabin crew and manages the entire performance reporting cycle to enhance accountability and strategic focus. Prior roles include Business Head-India at LSI World, Operations Management Specialist at Indigo Airlines, and Performance and Operation Management Specialist at Jet Airways, where leadership of a large inflight team was key to ensuring operational efficiency. Sheena's educational background includes an Executive Master Programme in Business Administration from IIBM Institute of Business Management and multiple degrees from Lady Irwin College, focusing on health and nutrition as well as child development and human resource management.