Charlene Chen is a seasoned data professional currently serving as the Lead of Advanced Analytics at Airbnb since June 2023. Prior to this role, Chen held multiple positions at Beyond, including Senior Data Scientist and Founding Data Scientist, contributing to innovation in the short-term rental sector. Chen's earlier experience includes roles at The Hertz Corporation as a Contribution Strategist/Data Analyst and at Starwood Hotels & Resorts Worldwide, where responsibilities spanned revenue management and business analysis. Educational qualifications include a Master of Information and Data Science from UC Berkeley, a Master of Management in Hospitality from Cornell University, and a Bachelor of Management in Tourism Management from Zhejiang University.
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Airbnb
2050 followers
Founded in 2008, Airbnb started out as a simple idea. The two founders, Brian Chesky and Joe Gebbia were desperately trying to make rent in San Francisco. To raise money, they strategically rented out their air mattresses to attendees of a major conference in the area. This is where the name "Air Bed and Breakfast" is derived from, and would soon become the well-known industry disruptor "Airbnb". Airbnb is a global travel community that offers magical end-to-end trips, including where you stay, what you do and the people you meet. The platform has grown to 4 million hosts who have opened their homes to 1 billion guests around the world with their most popular destinations being in Kissimeee FL, NYC, LA, Davenport, FL, San Diego, Atlanta, Austin Texas, and many more. Airbnb uniquely leverages technology to economically empower millions of people around the world to unlock and monetize their spaces, passions and talents to become hospitality entrepreneurs. Through their technology, they facilitate the connection and renting process between the hosts and travelers, however, do not actually own any of the rented out spaces themselves. Although they are known mostly for their lodging services and unique housing options, they also provide online experiences or in-person meet ups and community relief services. These two offerings became especially prevalent during the COVID-19 pandemic as well as other natural disasters that occurred around the world where housing options quickly became scarce. Today, Airbnb's headquarters are in San Francisco where the simple idea started. They have additional offices in LA, NYC, Berlin, and Paris with plans to expand in Atlanta. They will continue to widen their global footprint to accommodate guests around the world.