Cole Baker

Cole Baker is a seasoned professional in operations management with extensive experience at Airbnb since April 2015, currently serving as Senior Scaled Operations Manager. Baker's expertise spans operations strategy, artificial intelligence applications, process design, and human decision-making, overseeing significant projects such as the development of training operations for machine learning models and leading efforts in refugee rehousing. Previous roles include managing the verification of over 3 million listings, scaling operations across India and Malaysia, and contributing to the launch of Airbnb Plus. Additionally, Baker has a background in education as a Photography Tutor at Pasadena City College and holds a Bachelor of Arts in Film from UCLA, along with an MBA from the Quantic School of Business and Technology.