Brett Ransom

Brett Ransom is an experienced Account Executive currently serving the West Coast at Aircall since August 2024. Previously, Brett held the position of Senior Account Executive and Inside Sales Team Lead at Bright Pattern from January 2019 to August 2024, focusing on enhancing customer and agent experiences within contact centers. With over a decade in the customer service industry, Brett has successfully assisted multiple companies in refining their customer service strategies to boost satisfaction and loyalty. Early career positions include various roles in sales and account management at Collabera Inc., an Accounting Assistant at Oregon State University, and marketing and public relations internships. Brett earned a Bachelor of Science in Marketing from Oregon State University in June 2018.