Gemma Walls

Associate Customer Success Manager at Aircall

Gemma Walls is currently an Associate Customer Success Manager at Aircall, having previously held the role of Junior Customer Success Manager. Prior experience includes serving as a Senior Community Lead and Community Lead at WeWork, and working in various roles at Coca-Cola Europacific Partners, including Project Consultant - Strategy and Employee Experience Coordinator. Gemma began a career in public relations as a Public Relations Intern at CLPR Pty Ltd and also gained experience as an Au Pair for the Family of Tim and Kay Shrimpton. Early career roles include Sales Advisor at John Lewis, Sales Assistant at Aitken and Niven, and Bar Staff at JD Wetherspoon. Gemma holds a Bachelor's degree in Anthropology from Oxford Brookes University.

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Aircall

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Aircall is the cloud-based call center and phone system of choice for modern businesses. A voice platform that integrates seamlessly with popular productivity and helpdesk tools, Aircall was built to make phone systems easy to manage – accessible, transparent, and collaborative.