Harpreet Singh

Harpreet Singh is an experienced customer support specialist currently employed at Aircall since March 2021, progressing from Support Specialist to Senior Support Specialist and now serving as an Expert in the Customer Support Team. In this role, Harpreet Singh analyzes and reports incidents related to various Aircall applications, APIs, and integrations, while coordinating with the Engineering Team for resolutions. Prior experience includes serving as an Application Support Specialist at Condeco, where technical support was provided for both software and hardware solutions, and as a Senior Analyst at HCL Technologies, addressing technical issues for Rockwell Automation employees. Earlier roles at Wipro involved functional analysis and issue resolution for a UK telecom company. Harpreet Singh holds a Bachelor of Technology in Electrical, Electronics and Communications Engineering from Kurukshetra University.