Michael Bartley-Smith has a diverse background in technical support, having worked as a Customer Technical Support Representative at IBM from December 2016 to June 2017 and as a Technical Support Analyst. Subsequent experience includes serving as a Help Desk Analyst at DLA Piper from April 2018 to September 2019, followed by a current role as a Help Desk Specialist at Aird & Berlis LLP since September 2019. Educational qualifications include an Associate's degree in Police Foundations from Centennial College and ongoing studies toward a Bachelor of Science in Information Technology at Western Governors University, along with Web Development coursework at McMaster University.
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