Melissa Harris

Melissa Harris is an experienced IT professional with a diverse background in technical support and engineering roles across multiple companies. Currently serving as a Help Desk Engineer at Bessemer Trust, Melissa provides technical assistance, troubleshooting, and support for computer systems, while ensuring customer satisfaction. Previous positions include Technical Support Consultant at iCIMS, where Melissa managed new hire onboarding and equipment upgrades, and Level 2 Support Engineer at Alvarez & Marsal, providing technical coaching. Earlier roles include Service Desk Analyst at News Corp, IT Field Engineer at Field Nation, and various technical support positions at Verizon and Comcast. Melissa's career began in the US Navy as a Sonar Technician, showcasing a strong foundation in electronics and technology. Educationally, Melissa holds a Bachelor of Arts degree from Thomas Edison State University.