MacIej Mazan

Maciej Mazan has extensive experience in customer support and team leadership, currently serving as a Team Leader at AirHelp since February 2017, overseeing a French-speaking team of 10-16 members. Responsibilities include task delegation, performance reporting, and improving quality within the Customer Support department. Previous roles at AirHelp encompass supervising Spanish and Norwegian teams and working as an Air Claim Specialist, focusing on claims processing for Latin American customers. Maciej participated in the Junior Java DevQA course at infoShare Academy and has practical experience as a Civil Engineer Apprentice at Megaron Construction and Grupa NDI. Maciej holds a degree from Gdańsk University of Technology, attained between 2011 and 2018.