Airkit.ai
Andrew Clauson is currently working at Salesforce as a part of the Salesforce AI Product team. Prior to their current role, Andrew was involved with Airkit, where Andrew worked on generative AI-powered agents for customer service teams. With previous experience at companies like Manara, Box, Progressly (acquired by Box), and RelateIQ, Andrew has held various positions such as Head of Partnerships, Chief of Staff, Head of Strategy, and Growth Strategy and Operations. Andrew's educational background includes a B.A. in Human Biology from Stanford University, an M.A. in Middle East History from the same institution, and additional studies at Damascus University and Qasid Arabic Institute.
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Airkit.ai
Headquartered in Redwood City, CA, Airkit.ai is a generative AI customer service platform that provides fully customizable, autonomous AI agents built to answer 90%+ of customer questions instantly. It is the only native AI technology powered by OpenAI and designed for CX leaders and customer-service teams that guarantees brands will deliver faster customer service, achieve higher customer satisfaction scores, reduce overall support costs, and improve morale across customer service teams. Founded in 2017, Airkit.ai is backed by leading venture capitalists, including Salesforce Ventures, Emergence Capital, EQT Ventures, and Accel.