Airport Dimensions
Susan Cauthen has over 30 years of work experience, with their most recent position being the Director of Design and Construction at Airport Dimensions since 2018. In this role, they have full oversight of new shared passenger use airport lounge projects, as well as refurbishment and expansion of existing airport lounge locations. Susan is responsible for managing budgets, ensuring successful project completion, and navigating the unique requirements of construction projects within secure air-side airport locations.
Prior to their current role, Susan worked as an Independent Consultant from 2007 to 2018, providing their expertise to shared use passenger airport lounges, shared use office owners/operators, and various industry groups on a local, national, and international basis. Before that, they served as the Director of Operations, USA at Interactive Worldwide from 2003 to 2006 and held various positions at HQ Global Workplaces from 1995 to 2003, including Director of Training & Development.
Susan's early career includes a role as a Regional Sales Manager at EBC Office Centers from 1990 to 1995.
Susan Cauthen attended The University of Memphis from 1976 to 1977, where they studied Business. Susan did not obtain a degree during this time. In 2016, they obtained the Duolingo Italian Fluency: Elementary certification from Duolingo.
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Airport Dimensions
Airport Dimensions are the global leaders in airport lounges and traveler experiences. We continuously seek ways to open new dimensions in customer engagement - using a mix of enriching physical experiences and innovative digital services. From comfortable lounges to restful sleep pods, and convenient food ordering to contactless collection of duty free, we help improve the traveler experience while critically helping airports maximize non-aeronautical revenue opportunities, retain airlines, and become more competitive. Airport Dimensions has a rapidly growing network of locations at the world’s leading airports across the United States, the Middle East, South America, Asia Pacific and the United Kingdom, where our Club Aspire Heathrow lounge was most recently recognized in the World Travel Awards as Europe’s Leading Airport Lounge and World’s Leading Airport Lounge 2022. Under our brands The Club, Club Aspire, No1 Lounges, sleep ’n fly, AMBAAR Club and Game Space, we provide award-winning hospitality services tailored to the specific needs of passengers and provide value-added experiences for over 50 airport and airline partners. Using the latest technologies, Airport Dimensions has invested in driving revenue growth for airports and increasing traveler satisfaction with the launch of digital service Connecta – a one-stop e-commerce and passenger loyalty platform. To get in touch please complete the form and our team will get back to you: www.airportdimensions.com/contact-us