Sultan Nabkel is an experienced manager with a diverse background in operations, customer service, and team leadership across various industries. Currently serving as a Department Manager at Airport Home Appliance since August 2021 and an Office/Customer Service Manager at Quality General Insurance since September 2015, Sultan excels in maintaining call quality standards, providing effective customer service, and developing performance plans for team members. Previous roles include Night Auditor/Manager at Hyatt Place, Manager at Shiekh Shoes, and Operations Manager at Teleperformance, where responsibilities encompassed financial oversight, employee development, and client satisfaction. Sultan holds a Bachelor of Science in Computer and Information Systems Security from the University of Phoenix and a certificate in Networking and Oracle 9i from the International Academy of Arts & Design.
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