Emily Stevens

Emily Stevens is an experienced leader in customer experience management, currently serving as the Director of Strategic Services and Strategic Services Leader - EMEA at Airship since June 2016. In this role, Emily focuses on enhancing mobile app experiences for brands, empowering teams to create tailored in-app interactions. Prior to Airship, Emily held key positions at Samsung Electronics, including Head of CRM and Data, overseeing digital strategies to improve brand engagement and loyalty, and Head of Digital Propositions at O2 (Telefónica UK), where innovative mobile solutions were developed. Earlier experience includes roles at Sky and The Regard Partnership. Emily holds a 2:1 degree in European Marketing and Spanish from the University of Roehampton and advanced marketing qualifications from CIM.