Lina Orjuela

Lina Orjuela is a Customer Solutions Operations Analyst at Airship since March 2024, where significant enhancements to time tracking data for consultant allocation and hiring planning have been achieved. Previously, Lina served as a Customer Success Operations Manager at Twilio, contributing to operational efficiency with a revamped planning process and global dashboards. At ThankView, Lina held several roles, ultimately becoming Sr. Manager of Customer Enablement and significantly reducing gross revenue churn while launching the Client Services team focused on customer satisfaction. Lina began a career at The North Face as a Sales Associate and holds a Bachelor's degree in Chemistry with a minor in Italian Studies from Rutgers University.