Jack Kelly

Senior Scaled Customer Success Manager at Airtable

Jack Kelly is a seasoned professional in customer success and account management, currently serving as a Senior Scaled Customer Success Manager at Airtable since July 2025. Prior to this role, Jack held the position of Senior Enterprise Account Executive at Outreach from May 2024 to October 2024. Jack's extensive experience includes various roles at Zoom from July 2017 to August 2023, including Majors Account Manager, Commercial Account Executive, and Account Executive. Earlier in the career, Jack worked as an Internal Accounts Manager at West Unified Communications Services from March 2016 to June 2017. Educational credentials include a Bachelor’s Degree in Biological Sciences from the University of East Anglia, obtained between September 2012 and June 2015, and a high school diploma from Salesian College Farnborough, completed in June 2012.

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Airtable

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Airtable's mission is to democratize software creation. Airtable believes that software stands to be the single most impactful way anyone can bring their ideas to life, yet that few people can actually access it as a creative medium. Airtable enables everyone to experience the power of creating, not just using, software.