Jessica A. is a Senior Developer Support Engineer at Airtable, specializing in high-value business enterprise support for the Developer Platform. With a background that includes roles at companies like Slack, Okta, and Zapier, Jessica has extensive experience in Web APIs, automation, and customer support across various industries. Previously, Jessica founded Let's Make Games LLC, developing projects in Unity and Godot, and has a solid foundation in IT support from earlier roles at Concept Technology Inc. and Support.com. Currently pursuing a Bachelor of Science in Computer Software Engineering at Western Governors University, Jessica continues to merge technical expertise with customer-centric service.
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