Riya Ray is an experienced Developer Support Engineer at Jama Software since December 2021, previously working as a Support Engineer at Atlassian from December 2019 to November 2020, where responsibilities included resolving user issues and diagnosing system problems. Prior experience includes serving as an Application Support Analyst at BNP Paribas from June 2017 to July 2019, providing third-level support for Trade Finance applications and managing migration projects. Riya also worked as an Application Support Analyst for Société Générale at ALTEN CANADA from May 2016 to February 2017, offering second-level support in a Follow-The-Sun workflow environment. Riya holds a Master's Degree in Software Engineering from Concordia University (2012-2015) and a Bachelor's Degree in Information Technology from Raipur Institute of Technology (2008-2012).
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