Daniel Jaoko

Daniel Jaoko is an experienced digital channel specialist currently serving at Airtel Africa since January 2021, where responsibilities include providing support and generating reports for Mobile Money customers via the My Airtel App. Previous roles include a Management Information System Analyst at Airtel Africa, and an Information Technology Administrator at ICT Authority, focusing on ICT integration to enhance public service delivery. Daniel has also worked as a Quality Inspector in a Digital Literacy program, ensuring proper deployment and teacher training on ICT skills. Earlier experience includes IT support engineering at Phillips Pharmaceuticals Kenya and an IT internship at Kenya Investment Authority. Daniel holds a Bachelor's degree in Information Technology from Masinde Muliro University and has completed a Data Protection program at Strathmore University.