Carl Van Hoorde

Senior Technical Support Specialist at Airthings

Carl Van Hoorde has a diverse range of work experience starting from 2009 until the present. Carl began as an Administrative Assistant at the Tourism Board for Gemeente Hamme in December 2009 and worked there until April 2010. From May 2010 to November 2011, they served as a Human Resources Policy Advisor at Gemeentebestuur Grimbergen, where they collaborated with senior leadership to establish corporate and HR policies and procedures, managed staffing levels through recruitment processes, and conducted candidate interviews and verification.

In December 2011, Carl joined SDP as a Trainer/Consultant and held the role until July 2018. In this position, they planned and scheduled projects for customers to implement software solutions, trained and supported customers in the use and maintenance of the software, and ensured customer satisfaction through follow-up engagements and problem resolution.

Following their tenure at SDP, Carl worked at Vlaanderen connect. as an Application Specialist from July 2018 to February 2021. Here, they resolved malfunctions in support software systems, documented procedures for internal improvement, and managed external suppliers to reduce software defects.

In March 2021, Carl joined Epsilon Norway AS as a Project Administrator and was responsible for project coordination until December 2021.

Currently, Carl is employed at Airthings as a Technical Support Specialist, starting in December 2021. Further details about their position are not provided.

Carl Van Hoorde's education history is as follows:

From 2005 to 2009, Carl attended HOGENT, where they obtained their Master's degree in Public Administration and Management.

Prior to that, from 1999 to 2005, they attended Heilige Maagdcollege, where they obtained their ASO degree in Latijn - Moderne Talen.

In addition to their formal education, Carl has obtained several certifications. In January 2022, they completed the "Set up Intercom for your business" certification from Intercom. In October 2020, they completed the "PRINCE2® Foundation Certification Training" from PeopleCert, and in August 2020, they obtained the ITIL Foundation Level certification, also from PeopleCert. In July 2020, they completed the "Norwegian for beginners 3" certification from FutureLearn.

Links

Timeline

  • Senior Technical Support Specialist

    December, 2021 - present