Ricky Villalobos

Ricky Villalobos has a diverse work experience, starting with their current role as a Technical Support Specialist at Airthings since 2022. Prior to that, they worked at Apple for several years, where they held various positions including AppleCare Senior Advisor, AppleCare Collaboration, Genius, Technical Expert, and Technical Specialist. In these roles, Ricky demonstrated expertise in providing technical support, mentoring others, and delivering high-level results. Before joining Apple, Ricky worked as a Sales Specialist at Guitar Center, where they developed strong relationships with customers and acted as a resource for solutions across multiple departments.

Ricky Villalobos completed a Bachelor's degree in Organizational Leadership from Southeastern University from 2015 to 2018. Prior to that, they attended the University of the Pacific from 2009 to 2012, focusing on Music Management. In terms of certifications, Ricky obtained various certifications such as Executive Management Certified and Project Management - Lean Process Certified from the Management & Strategy Institute in August 2022. Ricky also earned certifications from Intercom, LinkedIn, and Slack throughout 2021 and 2022.