Sumit Shukla

Sumit Shukla is a seasoned professional with extensive experience in customer success and operations, currently working in operations at Airvoice since January 2025. Previously, Sumit held the role of Managing B2B Sales at Dnair and was a member of RevGenius, a community of sales and marketing professionals, from January 2023 to February 2024. Significant achievements include serving as Sr. Account Manager at Scopify AI, where client retention increased by 80% and SaaS campaign scaling reached up to 10x. Sumit's earlier positions include Senior Executive Customer Relations at Capita India and Customer Service Representative at Amazon. Sumit earned a Bachelor of Engineering degree in Electrical, Electronics and Communications Engineering from MIET Gondia between 2012 and 2016.