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AIS Info
- Nilesh Desai
Nilesh Desai has extensive experience in operations management, currently serving as Operations Manager at AIS InfoSource since December 2021. Prior to this role, Nilesh held similar positions at CONCENTRIX SERVICES INDIA PRIVATE LIMITED and DigiCall Teleservices Pvt. Ltd. Additionally, Nilesh has expertise as Deputy Manager at Wipro Limited and in various management roles at Kochar Infotech and Aditya Birla Minacs. Educationally, Nilesh obtained a Bachelor of Arts in Gujarati from Maharaja Krishnakumarsinhji Bhavnagar University between 2005 and 2007. Nilesh has a proven track record of managing teams, focusing on performance metrics such as ICF, Quality, AHT, FCR, Shrinkage, and Attrition.
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AIS Info
We reduce operating costs, improve compliance and mitigate risk through automation and low- cost, high-quality labor. AIS manages the day-to-day work so our clients can focus on growing their business. We review processes, eliminate non-value adds, and help your teams work smarter and faster. We build and deploy technology to automate and increase controls in your back-office. We recruit, train, and manage specialized human resources to meet your immediate staffing needs and increase your organizational bandwidth. We equip decision makers with deep data sets and forward-thinking analytics so they can make smarter business decisions and create better customer experiences. We serve a variety of industries including banking, automotive finance, credit card, mortgage, insurance and telecommunications.
