Tom R. is an experienced IT professional with a robust background in network and system engineering, currently serving as a Senior Network and System Engineer at American InfoSource since May 2015. Prior roles include IT Consultant at Qoverage and Sr. System Engineer at CoAdvantage, where Tom R. contributed to the deployment of the HR Pyramid application. Tom R. has also held positions such as Operational Support Specialist at Ignite Technologies, where a significant impact was made on support efficiency for numerous McDonald’s locations. Additional experience includes systems engineering for IVR systems at Voice Access and leading a document imaging system implementation at Venture Technologies, resulting in substantial cost savings. Educational background includes studies at Texas State Technical College.